#Nordstrom rack app scan code
If no code is supplied with your coupon, life gets even easier! You will be redirected to your Nordstrom rack promotion of choice where your savings will be applied automatically. When you’re ready to pay, enter the checkout process to review your order and paste your code into the appropriate box provided in order to redeem your discount. Select a deal that you would like to use, copy the coupon code if one is provided, and follow the link to the Nordstrom Rack website where you fill your cart with goods. What is the best way to use my Nordstrom Rack coupon? What terrible online service and what an inconvenience.Everything you need to know about Nordstrom Rack The employees in the store were very gracious and helpful.
#Nordstrom rack app scan full
I contacted my “local” (1 hr away) Nordstrom Rack store and the customer service rep I spoke with immediately agreed with me that it was ridiculous and told me to bring the boots into the store which I did and received a full refund. I was furious that I had a useless pair of expensive boots. Mind you, I was also only a few days out from the start of their Christmas extended return window. After 30 minutes of pleading my case with a rep who kept reading me scripted answers and saying things like “yes, I understand and apologize for the inconvenience” neither she nor her manager were willing to budge on their 45 day return policy. It was not like I just changed my mind or decided I didn’t like the color! I was willing to do an exchange or in store credit. When I went to put them on for the first time, I realized they had sent me two left boots! I was outside of the 45 day return window but was hoping for an exception given the circumstances. I opened the box, took a quick look, and put them away for winter. I ordered an alternate pair which arrived fairly timely. I was able to secure a refund on the lost boots, but I could not get a replacement because they were now out of stock. One arrived fairly timely and the other never showed up. After years of purchasing from them, this will be my last purchase. Customer service is ridiculously incompetent and stubborn. They still are refusing to accept fault for not shipping my complete order and are not planning to refund me for the dress that was missing. I responded that I reported the issue on the day that I received the box and that it was their mishap for shipping it late. Customer service responded that I should have reported the issue within the first 30 days. I again replied and informed customer service that no one stole the package…it was just missing an item that was not shipped. I received a second email stating that I need to contact my local police department to report theft. I contacted customer service again to make an inquiry on why I was not being refunded for an item that was not shipped. Today, I received an email stating that the refund was not approved. I contacted customer service immediately and the representative stated that they would submit the information. Instead, when I opened the untampered package, it contained only two of the three dresses. Received most of the items in a reasonable time but got a box on Janu(over 5 weeks post order date) with the last portion of the order which should have contained 3 dresses. Nordstrom Rack owners should investigate this matter, change managers and employees responsible for online customer orders and closely monitor them.ĭishonest company, incompetent customer service This company has loser managers The Onwer for Nordstrom Rack to make big changes inside the company before loss everything. I was Ambassador member, but now I'm not buying from this company anymore. I swear, I bought luxury brand from Nordstrom Rack with clearance but I didn't get anything. In this case, the company will lose it's customers gradually, which will lead to a loss for the company. And when the customers shopping online or through stores, they will not find anything worth to buying. These employees they're selling these items on Facebook, eBay, Offer Up etc. Therefore, there are many reasons for the loss of major companies and the declaration of bankruptcy because of their employees. I HEARD, There are employees who betray the company, those responsible for online customer orders are the ones who get those offers, and they will not allow anyone to get them, only the employees (who are responsible for online customer orders) Because, Only they're can control on customers orders. You have the right to get it because you paid the money and you were the first to buy it (first pay, first service) BUT. ? At first I assure you that the item you bought was already available. If you have bought a famous and luxury brand at a discount, do not be happy and do not dream because you will not get it.